Shenzhen Tradelink Technology Development Company Limited (STTD) focuses mainly on hi-tech information, networking and related business. Our business scope focuses on two main areas: 1) Data Warehouse, and the associated design and construction, CRM, and Database Marketing. We have strong partnerships with China Post and all the major service bureaus over the country; 2) Network and the associated systems design, project management, total outsourcing and selling network products and telecommunications equipment. Major carriers have granted agency licenses for data communication services to STTD, which facilitate it to deliver value-added network services in China.

Some details:

Our Data WareHouse/CRM/Database Marketing Business

Our Network Business

Our Partial Customer List

Our Data WareHouse / CRM / Database Marketing Business

STTD has established a strong research team in data, CRM, marketing campaign management and database marketing technologies. This team is consisted of both technology experts and marketing experts. We have also established Data Warehouses, Call Centers , Email Centers in Shenzhen, Guangzhou and Beijing . STTD offers tailored-made database design & construction, CRM (per industry) solutions and Marketing Campaign Management and Database Marketing Services to both local and multinational enterprises. Our goal is to offer total solution and one-stop shopping services to enterprises that have needs to take care of their customers strategically.

Data WareHouse Design & Construction:

It happens quite often for Enterprise to have a darkroom for building electronic database systems for their customers without sufficient considerations on the overall database architectural design that can support database applications for their long-term development of various business processes across different departments. It is even harder for them to have enough concerns on other important issues like: data processing speed/efficiency, data redundancy, data consistency, data security, and support for advanced customer communication purposes, like Customer Relationship Management, Marketing Campaign Management, Database Marketing and more. Our experiences for these overall concerns for handling your customers can guarantee your first-step success in building up database systems that are ready for your future needs.

Customer Relationship Management:

There is in fact no single CRM system that can suit for all the business industries. Every industry has its own products and services that relate to their customers differently. There are several main purposes or outcomes that a useful CRM system normally should offer, which are i) increase utilization for the products/services that their customers already subscribed; ii) perform proper cross-selling functions; iii) perform retention just in time. For specific products/services of a specific industry, there should be marketing strategies/executions professionally designed in order to achieve these three fundamental purposes, which in fact raise up corresponding requirements on Data Capture, Data Enrichment, Data Cleansing, Data Mining. Eventually with a good CRM system, enterprises can have an individual marketing plan and relative sales execution for each of their customers. That plan is continuously changing across various customer behaviors observed continuously by a well-designed data capturing and data enrichment system. This plan should also change continuously across changes of overall marketing strategies for specific products and services. We have plentiful research efforts and implementation experiences in helping different business industries to build such a real and useful CRM system that can enhance greatly your competing advantages.

Database Marketing Services:

Traditional Marketing Execution through Mass Media is found insufficient for nowadays enterprises to communicate with their customers effectively in such a competing age for nearly all business industries. Customers are getting stuck with too many unconcerned messages wherever they are. Even worse those unconcerned messages can sometimes ruin the enterprise image inside their customers, not mentioning the uselessness of those heavily paid advertising messages. With our Database Marketing Services, enterprise can communicate differently with different existing and potential customers. Enterprises will pay for the right communication messages through the right communication channels to the right customers. This not only can reduce the customer communication costs but also greatly improve the response rate of such. Furthermore your company image can be greatly improved that will eventually make you a difference from your competitors towards the customers.

Our Network Business

STTD has established data communication and facilities management centers in both Shenzhen and Guangzhou . We also have partnership agreements with other agents authorized by the local Telecom Bureau in Beijing , Tianjin , Xiamen , Dalian , Qingdao and Haikou for expanded coverage. STTD offers integrated and comprehensive data communication and network services to local enterprises and multinational corporations. We guarantee the quality of service; provide total solution and one-stop shopping services for our local and international customers. STTD's communication and facilities management centers are co-located with Telecom Bureau's exchanges or housed inside telecom buildings to ensure the quality of service and 24 hours non-stop services.

Facilities for data communication center:
Support standard site specifications for telecommunications center, equipped with individual air-conditioning systems with hot standby systems as back up;
Provide full coverage on network operation requirements and guarantee sufficient resources available for telecommunications circuits;
Provide uninterrupted power supply with UPS and power generator to secure critical network operation systems;
Provide fire extinguishing systems which complied with telecommunications service requirements.

Value-added services:
i. Provide standard communication equipment rack installation and facilities management with sharing option of subscribing half rack service;
ii. Provide dedicated full rack for installation by individual customer with dedicated power supply to facilitate flexible operation;
iii. Provide network design service and one-stop shopping service for private leased circuit application, testing and installation.

Through the facilities in our data communication center, corporate customers can install their own network and telecommunications equipment, associated telecommunication circuits and peripheral devices to form their application network. STTD will provide these customers with facilities management service, maintenance service, emergency support service and contingency back up.
Customers can access to the data communication center to administer and maintain their network equipment so as to ensure full control of their network systems. STTD provides flexible and value-added services to international corporate customers, which help to reduce cost, to improve efficiency and is beneficial to international corporate customers with a flexible business operations model.

I. Cope with Market Requirements
China Telecom Bureau has been operating under a comparatively restricted policy with complicated administration systems. Under this environment, our company is focused and aimed at providing a more flexible, value-added and tailor-made solutions to local and international corporations with the ultimate objective to partner with these corporations to optimize resource utilization, improve operations efficiency and expand their business in local and international market. STTD has obtained official agency operation licenses from various Telecom Bureaus. With its excellent reputation and favorable relationship with China government entities, together with the introduction of new technology and state of the art products, we have successfully expanded our value added services and coverage to cope with market requirements and customers' expectations.

II. Professional services and quality commitments
STTD has established favorable co-operation and relationships with various Telecom bureaus and also with other international telecommunications companies. The services that we provide have helped our corporate customers and business partners to develop their business in China with a very flexible model. STTD has provided project management services and total solution to local and international corporate customers to establish their communication centers and complete their network and application projects. Today, these corporate customers are still subscribing our services from facilities management, day-to-day operations support to maintenance services.
In the area of Internet associated business, we have focused on this huge potential market demand, well prepared and committed that we would deliver the most cost effective services with guarantee on quality of service.

Our Customer and Partners

Elegance, Credit Card Center of Bank of China, Industrial Commercial Bank of China, Hewlett Packard, China Telecom, China Netcom …etc.

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